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Store Policies

Customer Satisfaction is Policy #1 at RPO Powersports. We are off-road professionals and we bring years of experience in the world of powersports to the table. We know our products inside and out and you can be assured that your purchase will be handled by a friendly professional from start to finish.

Sales/Tech Support questions are welcome Monday - Friday 9am-5pm EST

Customer Service Email: sales@rpopowersports.com
Customer Service Phone Number: (216) 586-4776

Return Policy

After receiving the item, contact seller within 30 days for a return.
The Refund will be given as money back.
The buyer pays for the return shipping.
A 10% restocking fee may apply.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To quickly process your transactions

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We use cookies to:

  • Help remember and process the items in the shopping cart

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place orders by contacting customer service. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website. According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page
Can change your personal information:
  • By logging into your account

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

Tax Policy

All orders delivered to Ohio are charged with an 8% Sales Tax.

Shipping out of 40+ warehouses across the United States

When you shop with RPO Powersports, you'll be connected to one of the largest networks of parts warehouses across the nation. What does that mean for you? Lower shipping costs and faster delivery times. Whether you're waiting for Beard Seats on your Polaris RZR XP 1000, or grabbing a Pelican Backpack to carry while riding your Can-Am Maverick X3, RPO Powersports can deliver the parts you need quickly, guaranteed.

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